Helpful answers before you arrive.
FAQ's
How many guests can Kaluca accommodate?
Kaluca sleeps up to 6 guests across 3 en-suite bedrooms.
How many bedrooms and bathrooms does the house have?
The house has 3 bedrooms and 3 bathrooms. Each bedroom has its own en-suite bathroom.
What are the check-in & check-out times
What time is check-in?
Check-in is from 14:00 to 19:00.
What time is check-out?
Check-out is by 10:00.
Do we need to pay conservation fees?
Yes. Conservation fees are payable separately for guests staying within the Dinokeng Game Reserve North area. These fees must be paid before arrival and will be verified at the Pride of Africa gate.
Are conservation fees included in the accommodation rate?
No, conservation fees are not included in the accommodation rate unless otherwise stated. They are charged separately by the reserve and may change from time to time.
Do we need to pay again at the Dinokeng boom gates?
No additional conservation fees are required at the Dinokeng boom gates for your stay at Hunters Pride, unless you choose to use the self-drive game viewing routes.
Are pets & children allowed?
Are children allowed?
Yes. All ages are welcome at Kaluca.
Are pets allowed?
No. Pets are not permitted within the estate or nature reserve.
What does the kitchen include?
The kitchen includes a stove, oven, microwave, fridge-freezer, dishwasher, washing machine, cutlery, crockery and the essentials needed for a comfortable self-catering stay.
Does Kaluca have load-shedding provisions?
Yes. The property includes load-shedding provisions to make your stay more comfortable during power interruptions.
Can we play music?
Music may not be loud or audible from neighbouring units. Hunters Pride is a low-noise estate, and guests are asked to respect the peaceful nature of the environment.
Are parties allowed?
No. Parties, excessive noise and disruptive behaviour are not permitted.
Can we feed the animals?
No. Feeding wildlife is strictly not permitted.
What is the estate speed limit?
The estate speed limit is 20 km/h.
Can we smoke at the property?
Smoking is only permitted in designated outdoor areas. Smoking is not allowed inside the house.
What happens if something breaks during our stay?
Please report any damage or breakages immediately. Guests may be held liable for damage caused during their stay.
When is full payment required?
Full payment is required 10 days prior to check-in.
When is a booking confirmed?
A booking is confirmed once the required deposit or payment has been received.
Can I change my booking dates?
Date changes are subject to availability and are not guaranteed. All amendment requests must be submitted in writing.
How do I cancel my booking?
All cancellations must be submitted in writing via email.
When will I receive my refund?
Where a refund is applicable, it will be processed within 7 to 14 business days.